Medical lien tracking software

Track personal injury medical liens from treatment through resolution

A lien is only as current as the last thing somebody wrote down.

Visits, Authorizations, charges, records, client decisions, reductions, and payments each change the state of a personal injury medical lien. ProviderLIENQ+ keeps that state on the account, so what happens next is visible to the people who own it.

Treatment through resolution

What a lien passes through, and what gets tracked at each step.

  1. Intake

    A new patient arrives through a law firm, and the intake source is recorded, so new patients by intake source become a portfolio measure rather than a guess.

  2. Scheduling and attendance

    Scheduled visits, visits attended, and logged outreach attempts sit on the patient record. Missed and incomplete visits surface as follow-up instead of disappearing.

  3. Recommendations and Authorizations

    Procedure recommendations are recorded, the law firm acknowledges the client's decision, and Authorizations are tracked across the portfolio with treatment and procedure conversion rates.

  4. Charges and records

    Visit charges, billed charges, and missing records are tracked per account, with Bill and Record items appearing as Actionables when something is owed.

  5. Case progression

    Law firms stay informed on treatment progression and provider activity, and respond to case related Actionables, so case status and treatment status stop drifting apart.

  6. Reductions

    A reduction request arrives with settlement and total medical cost. The provider reviews the requested payoff and accepts, counters with a note, or declines, inside one workflow.

  7. Payment and resolution

    Open balances, payments, and time to close are tracked to resolution, and the account's status rolls up into portfolio metrics.

Inside ProviderLIENQ+

Tracking that produces the next step, not just a status.

Actionables organize scheduling, Authorizations, missing records, review items, bills, reductions, new patients, and follow-up into clear action queues. PatientCards carry the next-step pill for each patient.

Scheduling + Attempts

ProviderLIENQ+ Scheduling: patient details, referral details, logged outreach attempts, and the visits list
Keep scheduling moving. Schedule visits, track outreach attempts, and see exactly where follow-up stands without separate calendars, call lists, or spreadsheets.

Actionables + PatientCards

ProviderLIENQ+ Actionables: Authorizations, missing records, review updates, and total Actionables above PatientCards with next-step pills
Know what needs attention. Surface work across your portfolio and keep patient activity, status, financial context, and next steps together.

Portfolio Authorizations

ProviderLIENQ+ Portfolio Authorizations: treatment and procedure conversion rates and the recommendation authorization table
Coordinate care without chasing. Move recommended care from recommendation through Law Firm review of the client's response, authorization, and scheduling in one connected workflow.

Reductions + Patient Financials

ProviderLIENQ+ Review Reduction Request with requested payoff, counter, and countered payoff
Manage the financial story. Review reduction requests and see billed charges, payments, open balances, records, bills, and visit documentation together in the patient account.

Across the ecosystem

The law firm tracks the same lien from its side.

In AttorneyLIENQ, the firm sees billed charges, the compliance percentage of attended scheduled visits, outreach attempts, and the client's visit history, reviews Recommendations and records the client's decision, and sends reduction requests with settlement and total medical cost.

Both sides work from shared information relevant to their roles while maintaining their own responsibilities and data boundaries.

Client Visibility

AttorneyLIENQ client view with billed charges, compliance percentage of attended scheduled visits, outreach attempts, and visit history

Recommendations

AttorneyLIENQ Review Recommendation with two procedure recommendations and acknowledgment options that communicate the client's decision: proceed, decline, pause, not on lien

Portfolio status

Every tracked account rolls up into the portfolio.

Open A/R aging, collections, visit charge, time to close, and reduction percentage are the sum of what was tracked on each lien. More on lien portfolio management.

ProviderLIENQ+ metrics with New Patients, A/R Aging, Visit Charge, and Revenue per Patient in focus

Common questions

Common questions about medical lien tracking.

Does ProviderLIENQ+ track visits the patient missed?

Scheduling in ProviderLIENQ+ shows scheduled visits, the visits list, and logged outreach attempts, and follow-up appears as an Actionable, so incomplete treatment is visible rather than silent.

How are reductions tracked?

A reduction request is reviewed on the account with the requested payoff. The provider accepts, counters with a countered payoff and note, or declines, and the outcome stays with the account through payment.

Can the law firm see where treatment stands?

Yes, for its own clients. AttorneyLIENQ shows treatment progression, provider activity, Recommendations awaiting the client's decision, and case related Actionables. Treatment decisions remain with the patient and the treating provider.

Is tracking limited to one clinic location?

No. Accounts across your active lien-holding clinic locations roll up into the same portfolio view. Pricing is per active location.

See what is driving your lien portfolio.

ProviderLIENQ+ keeps treatment, workflow, and financial state on every account, from first visit to resolution.